Yes! Designers, builders, and real estate professionals can apply for exclusive trade pricing. Once approved, you’ll get access to preferred pricing, early previews, and product sourcing assistance. We’re here to make you look good — and save you money while doing it.

Absolutely. We love the thrill of the find. If you're looking for something specific in lighting, furniture, rugs, art, wallpaper, or decorative accents, just send over your inspiration and details. We'll tap into our trusted vendor network to source options that suit your project — whether it's a bold statement piece or the perfect finishing touch.

Yes! When items are in stock, designers can either place a hold or take select pieces on approval to try in the space. Here's how it works:

• 72-hour window to return the item if it’s not a fit.
• Items returned in original packaging and undamaged.
• Credit card on file during the trial period, but nothing is charged unless the item is kept or returned in less-than-perfect condition.

Not in-house — but we’ve built a solid network of trusted local partners who do. Whether you need white-glove delivery, local drop-off, or help installing lighting, wallpaper, or furniture, we can connect you with the right pros to get it done smoothly and beautifully.

Some of our brands also offer complimentary drop shipping directly to the home, depending on the vendor. Either way, we’ll help you coordinate so your project keeps moving — and your install day goes off without a hitch.

We get it — things happen, and we’re here to help navigate it with as little stress as possible. Here's how we handle it:

- Damages

• Each brand has its own policy, but we’ll make sure you know the specific damage reporting window when you purchase.
• If your item is delivered via white-glove service, any damage must be noted before the delivery team leaves.
• If you’re picking up the item or it's dropped off curbside, damage must be reported within 48 hours of receipt.

- Changed your mind?

• Lighting can be returned, but it’s subject to a 25% restocking fee (that’s what our vendors charge us) plus return freight costs.
• Custom upholstery is non-refundable — those pieces are made just for you.
• Floor purchases can be returned within 7 business days, as long as the item comes back in the same condition it left in.

We always aim to be upfront and fair — and we’ll walk you through the process so there are no surprises.